Home/Solutions/Autoflowly Restaurant OS/Takeaway
🥡 Part of Autoflowly Restaurant OS

Your own takeaway ordering system — and your own margin.

Direct online ordering for collection and delivery, orders straight to the kitchen, and a customer list that belongs to you rather than a marketplace.

Try the live demo → Launch for my business

✓ Real working system✓ No signup to look around✓ Your own copy in minutes

restaurant-ordering.preview.autoflowly.com
Live

This is Autoflowly's live restaurant system running right now with demo data — the engine your takeaway version is configured from. Yours arrives speaking your trade — your services, your customers, your words — not what you see branded here. Open it full-screen →

What this actually fixes.

A third of every order goes to the platform

On a takeaway's margins, marketplace commission is often the difference between a good year and a flat one.

You don't own your customers

They're the platform's customers who happen to eat your food, and you can't reach them directly.

The phone is the bottleneck on Friday night

Peak demand arrives by phone, one call at a time, while the kitchen is already at capacity.

Built for how a takeaway business runs.

Direct online ordering

Collection and delivery, paid up front, no commission.

Straight to the kitchen

Paid orders appear on the kitchen display immediately.

Delivery & drivers

Assign drivers and keep customers informed en route.

Delivery zones & fees

Where you deliver, and what it costs, enforced at checkout.

Menu & availability

86 a dish mid-service and it disappears from ordering.

Your customer list

Names, orders and history that stay yours.

Order status messages

Confirmed, cooking, out for delivery — automatically.

Peak-hour analytics

What sells when, so Friday is prepped for.

What it actually does for a takeaway business.

Every proposal waits for your approval. Nothing is sent, charged or changed on its own.

Kitchen and orders summary

Counts of abandoned carts, pending reviews, low-stock products, and refundable orders. Call this first to see what needs attention.

Pending reviews

Reviews awaiting a reply or moderation — the review-responder's queue. Includes rating, title, body, reviewer, product.

Abandoned orders

Carts with items left untouched for over 24h — the cart-recovery queue. Includes value, item count, and whether the shopper is a guest or returning customer.

Low-stock items

Products at or below their low-stock threshold — the restocker's queue. Includes current stock and threshold.

Refundable orders

Paid, non-refunded orders — context for refund decisions. Note: do not proactively refund paid orders; only act on a genuine refund request.

Menu items

The store's product catalog (id, name, price, stock, category). Call before editing so you use the right product id.

Menu sections

The store's product categories (id, name). Use a category's id when adding/updating products.

Active orders

Open orders still being handled (pending → confirmed → preparing → ready → out for delivery) — the Order-taker and kitchen queue. Includes type, customer, total, and any special instructions.

Active deliveries

In-progress deliveries with the assigned driver and eta — the Driver-coordinator's queue. Use to spot delays and decide who to notify.

Move an order forward

Advances an order to its next stage — confirmed, preparing, ready, delivered.

Win back an abandoned cart

Drafts an offer to a shopper who left items in their basket.

Refund an order

Issues a refund on an order, once you approve it.

Restock a product

Raises stock on a product that has run low.

Reply to a review

Drafts a public reply to a customer review.

Ask for a store review

Asks a customer who bought something to review the store.

You are not starting from an empty screen.

Every one of these already works the moment your takeaway app is live. The list on the right is the whole of what's left for you.

Already built for you

  • Ordering website
  • Digital menu
  • Table QR ordering
  • Kitchen display
  • Delivery tracking
  • Customer database
  • Reviews
  • Payments
  • Login & roles
  • Analytics
  • Hosting & your own URL
  • Works on phones

You only configure

  • Your restaurant name & logo
  • Your menu & prices
  • Your opening hours
  • Your delivery area
  • Your payment account

That's the whole setup. Everything else is already running.

Run it with confidence.

The live demo shows the product. These are the practical answers before you put real customers and payments behind it.

Hosting

Your own URL and database. Platform hosting is in Germany.

Control

Sensitive messages, payments and changes wait for your approval.

Your data

Export and account deletion are available from Settings.

Connections

Payment and messaging options vary by OS; verify them in the live demo.

Help

Contact the team when you need help.

See the workflow before you launch.

A customer request moves through your business in one connected flow, with the owner approving the important steps.

01A customer reaches you

A new enquiry or booking arrives for your takeaway business.

02Autoflowly captures the details

The AI receptionist records the request, customer, service and preferred time.

03Your system takes the next step

Availability, pricing, deposits, quotes and follow-ups use the same business data.

04You stay in control

Anything sensitive waits in your inbox for approval before it is sent or changed.

05The customer gets an answer

The booking, payment request or update is sent, and the activity stays in your records.

One connected flow, from the first customer message to the owner's control center.

The software comes with a team.

They work your message channels and your data, and propose actions you approve from your phone. Nothing risky goes out without a human yes.

AR
AI Receptionist

Absorbs the Friday-night phone traffic.

Example: “Delivery to your postcode is £2.50, about 40 minutes tonight.”
OA
Order Agent

Takes orders on WhatsApp and files them to the kitchen.

Example: Confirms the items, total and delivery time without a human touching it.
FA
Follow-up Agent

Keeps customers informed so they don't ring to ask.

Example: “Your order is out for delivery — about 12 minutes.”
MA
Marketing Agent

Wins customers off the platforms onto direct ordering.

Example: Drafts a direct-order offer to customers who've ordered three times or more.

Approvals, and the record of what your team actually did, live in the app. Get the Autoflowly app →

Live demo today, your own system today.

1

Open the live demo

It's already running with demo data. Click through it like a takeaway would — no signup, nothing to install.

2

Launch your own copy

You get your own deployment with its own database and URL, seeded and ready to use rather than empty.

3

Describe what to change

Your services, prices, branding, stages and rules — described in plain language and applied to your copy.

Questions worth asking.

Does this really cut out marketplace commission?

On orders placed through your own system, yes — there's no per-order commission to a marketplace. Payment processing fees still apply, as they would anywhere.

Can I still use the delivery platforms too?

Yes, and most takeaways do at first — then use their own offers to move repeat customers onto direct ordering, where the margin is.

What happens on a busy Friday?

Orders arrive online in parallel rather than one phone call at a time, and land on the kitchen display already paid and itemised.

Features shown reflect the current platform. The live demo always shows what's deployed today.

Other Autoflowly Restaurant OS solutions.

Launch your takeaway system today.

The demo is already live. Your own copy takes minutes, not months.

Try the live demo →
✓ No credit card required✓ Live preview first✓ Configure your business in minutes